Privacy Statement for Advanced
Call Center Technologies, LLC
Advanced Call Center Technologies,
LLC (which means Advanced
Call Center Technologies, LLC and their associated companies) is committed to protecting your privacy when you use our online, telephone or other services ("Services").
In this policy we explain how and why we collect your information, what we do with
it and what controls you have over our use of it.
From time to time, we add or change
functions, features or products to our Web Sites or add or change Services. This,
and our commitment to protecting the privacy of your personal information, may result
in periodic changes to this Privacy Policy. As a result, please remember to refer
back to this Privacy Policy regularly to review any amendments.
Any questions regarding our Privacy Policy should be directed to contact at Advanced
Call Center Technologies, LLC at info@acttoday.com
or alternatively see the section "Comments" below.
Your acceptance of these Privacy
Statement terms
By using any of the sites within our
web site network ("Web Sites") or our Services, you unconditionally agree to be
bound by this Privacy Policy.
What data do we collect and how do we use it?
Advanced Call Center Technologies,
LLC may collect and
process information about you in order to:
(i) identify you each time you visit
a Web Site or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Web Sites
(iv) Customize your experience, for example, provide advertisements that we think
are relevant to you and which support any specific requests for information you
may make through keyword searches;
(v) carry out research on the demographics, interests and behavior of all of our
customers; and
(vi) send you information we think you may find useful, including information about
new Advanced Call Center Technologies, LLC products and services.
You may be asked, either when you
register with us, or at other times, for information about yourself, such as your
name, e-mail address, postal address and telephone number. You may also be asked
to share with us your interests, hobbies and preferences. You are under no obligation
to provide this information, but if you don't then we may not be able to provide
you with certain services or personalize your experience and tailor our Services
for you (for example, tell you about special offers on things you're interested
in).
Log files/IP addresses
When you visit our Web Sites, we automatically
log your IP address (the unique address which identifies your computer on the internet)
which is automatically recognized by our web server. We use IP addresses to help
us administer our Web Sites and to collect broad demographic information for aggregate
use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal
information about you such as the type of internet browsers you use or the site
from which you linked to our Web Sites. You cannot be identified from this information
and it is only used to assist us in providing an effective service on our Web Sites.
We may from time to time supply the owners or operators of third party sites from
which it is possible to link to our Web Sites with information relating to the number
of users linking to our Web Sites from their sites. You cannot be identified from
this information.
Use of Cookies
Cookies are pieces of information
that a Web Site transfers to your hard drive to store and sometimes track information
about you. Most web browsers automatically accept cookies, but if you prefer, you
can change your browser to prevent that. However, you may not be able to take full
advantage of a Web Site if you do so. Cookies are specific to the server that created
them and cannot be accessed by other servers, which means they cannot be used to
track your movements around the web. Although they do identify a user's computer,
cookies do not personally identify customers or passwords. Credit card information
is not stored in cookies.
We may use cookies for the following
reasons:
(i) To identify who you
are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To control how often visitors see similar ads;
(v) To track preferences and to improve and update our Web Site; and
(vi) To track the progress and number of entries in some of our promotions and contests.
With whom is the information shared?
Advanced Call Center Technologies,
LLC will not share,
sell or rent your personal information to third parties.
Advanced Call Center Technologies,
LLC may disclose aggregate
statistics about our sales, our Web Site visitors and customers of our telephone
services in order to describe our services to prospective partners, advertisers
and other reputable third parties and for other lawful purposes, but these statistics
will not include personally identifying information.
Advanced Call Center Technologies,
LLC may disclose personal
information if required to do so by law or if it believes that such action is necessary
to protect and defend the rights, property or personal safety of Advanced Call Center
Technologies, LLC and its Web Sites, visitors to the Web Sites and customers of
our Services.
Our Web Site may contain links to the sites of third parties. When you visit these
sites, we suggest that you read their privacy policies. Advanced Call Center Technologies,
LLC is not responsible for the privacy policies or the content of such
sites.
Information about products and
services
It is very important to us that we
provide you with the highest level of service. In order to help us do this, from
time to time Advanced Call Center Technologies, LLC may send you details
of our products and services which we think may be of interest to you. If at any
time you do not wish to receive these details, please e-mail us at
info@acttoday.com
Security
Advanced Call Center Technologies,
LLC places a great
importance on the security of all information associated with our customers. We
have security measures in place to attempt to protect against the loss, misuse and
alteration of customer data under our control. For example, our security and privacy
policies are periodically reviewed and enhanced as necessary and only authorized
personnel have access to user information.
Where is the information stored?
Information which you submit via our
Web Sites or our telephone services is stored on a computer located in the United
States. This is necessary in order to process the information and to send you any
information you have requested.
Comments
Please e-mail any questions, concerns
or comments you have about our Privacy Policy to
info@acttoday.com or write to us at:
Advanced Call Center Technologies,
LLC
1235 Westlakes Drive
Suite 160
Berwyn, PA 19312
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