ACT is a performance driven provider of contact center and back office support services.  With over a decade of successes, leading companies in the financial services, communications, and technology industries rely on ACT for proven results managing their customer relationships.

How do we do it?  We start with AFRAME, our methodology for success.  We combine ISO certified methodologies and best practices with a streamlined, cost effective delivery model and leading edge technology creating the framework for program success.  Add in a team of passionate executives and operations professionals focused on exceeding client goals - expect results.

With a broad range of offerings, experienced professionals and a relentless commitment to improvement, ACT routinely is ranked number one by our clients.  Our dedication to performance allows our clients to improve competitiveness and profitability.

Our History

Founded in Georgia in 1996, ACT began delivering a full range of CRM services.  ACT is a privately held corporation headquartered in Berwyn, Pennsylvania.