Center Technologies (ACT) provides quality outsourced customer contact
services for the entire lifecycle of your customer, delivering superior
customer experiences from customer acquisition, service and retention,
to fraud prevention and collections. Today, ACT delivers customized
solutions in a range of markets, including financial services, mortgage
services, healthcare, telecommunications and utilities. Through
ACT's extensive network of bilingual CSRs, any of ACT's service
offerings can be targeted toward Spanish-speaking customers.
facilities in Harlingen, TX and Johnson City, TN, with plans to
open additional customer contact centers in 2003. We continue to
grow our business by focusing on responsiveness to our clients'
needs. Our goal at ACT is to be far more than just a call center
– we want to be your strategic partner, increasing your sales
and retention rates by delivering superior customer experiences.
ACT is dedicated to providing high-quality bilingual customer contact
services, along with the finest technologies, to create valuable
relationships between our clients and their customers.