Trust us to protect your customers.
ACT has over 15 years of protecting customers from fraud related activities. ACT can help you mitigate and manage risk through account / identity verification, fraud investigation, and dispute mediation services. Our agents’ objective is to compassionately listen and confidently help the customer resolve their issues, while efficiently working to protect the interests of your business.
Customer care, customer acquisition and retention services, fraud & dispute management
Fulfillment support, quality assurance, customer service, welcome calls, acquisition support, work flow management
Customer care, crisis management, routine service and payment inquiries, automated technology solutions
Member and provider customer service and retention, member enrollment support, claim inquiries and status
Travel & Hospitality
Customer acquisition and retention programs, reservations and cancellations, loyalty programs, satisfaction surveys