Advanced Call Center Technologies Walks Away with Top Prizes

Apr 10, 2017 Matt Patterson

March 31, 2017 – Advanced Call Center Technologies, LLC walked away with top prizes at the Montego Bay Free Zone employment creation awards ceremony held at the Montego Bay Free Zone (MBFZ) in Montego Bay, Jamaica on Friday, March 31, 2017.

Since 2005, this annual event normally recognizes firms operating in the Free Zone with the highest percentage growth, but for the first time, included an award for the entity with the highest employment by numbers (ACT).

The MBFZ is the birthplace of the lucrative Business Process Outsourcing (BPO) sector, and is the second largest employer behind tourism in Montego Bay, contributing approximately US$135 million annually.

MBFZ currently facilitates the employment of 8,700 directly, and another 3000 indirectly, growing by 7.32 percent or 578 new employees last year.








Rodcliffe Robertson (right), human resources manager at Advanced Call Center Technologies, LLC accepts the trophy for high percentage growth from MBFZ board member Mellissa Chang, while the firm’s IT manager Fitzroy Smart looks on.



Advanced Call Center Technologies, LLC Rodcliffe Robertson (right) and Fitzroy Smart (center) are presented with the award for the highest employment of the year- 2016, from board member Suzanne Leslie Bailey.








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