Montego Bay power couple, Mark and Paula Kerr-Jarrett, and their partners in the business process outsourcing (BPO) sector Advanced Call Centre Technologies (ACT) – unveiled the new Barnett Tech Park on Wednesday.
The technology park, which has the capacity to accommodate 8,000 workers, will also be the new home to the University of the West Indies, Mona, Western Jamaica Campus, as well as 1,300 homes by housing developers, Gore Development.
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Philadelphia, PA, February 24, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care and Total Experience solutions, has been recognized with five Stevie Awards, the world’s premier customer experience business awards, underscoring the…
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Philadelphia, PA — November 2025 — ACT (Advanced Call Center Technologies) has been recognized by CUSTOMER Magazine as a recipient of the 2025 Customer Experience (CX) Innovation Award, honoring companies that deliver technology and solutions advancing customer engagement, operational efficiency,…
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Philadelphia, PA – October 28, 2025 – Advanced Call Center Technologies (ACT) announced today that TMC, a global, integrated media company, has named ACT AI Agent Voice and Chat as a 2025 Conversational AI Excellence Award winner, presented by TMC’s…
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