Philadelphia, PA – May 20, 2025 – Advanced Call Center Technologies (ACT), a global leader in customer care and Total Experience solutions, has been named one of the nation’s Best Employers for New Graduates in 2025. This recognition highlights ACT’s standout reputation for fostering rapid career growth, professional development, and a supportive, innovative environment. Central to this success is a 100% employee ownership structure—ensuring that every team member, including recent graduates, has a vested stake in the company’s achievements.
ACT’s status as a fully employee-owned company through its Employee Stock Ownership Plan (ESOP) is a major draw for recent graduates entering the workforce. The promise of ownership from day one gives early-career professionals a rare opportunity to directly benefit from the company’s growth. This structure creates an environment where new grads feel empowered, valued, and motivated—knowing their ideas, performance, and collaboration contribute to shared success and long-term career potential.
A Launchpad for Career Success
For new graduates, ACT offers more than just a first job—it provides a launchpad for accelerated growth. The company’s robust professional development framework includes hands-on training, mentorship programs, leadership training through the ACT Academy and an empowering culture of ownership. These opportunities are enhanced by the ESOP’s ethos: when employees own their efforts and outcomes, they learn faster, innovate more boldly, and build leadership capabilities from day one.
Hunter Croft, ACT President & CEO, shares:
“At ACT, every new graduate steps into a company where ownership isn’t a title—it’s a mindset. Being an employee owner gives our early career teammates a voice, responsibility, and real influence. That sense of ownership accelerates growth and builds leaders faster than any traditional entry level role.”
From Entry-Level to Ownership
The chart-topping milestone underscores ACT’s reputation as a best-in-class employer for new grads. By empowering employees with shared ownership from day one, the company fosters a level of engagement that’s rare in early-career roles. Graduates are entrusted with significant responsibilities underpinned by a collaborative culture that rewards initiative, innovation, and results.
Inside ACT, the ripple effect is clear: engaged employee-owners deliver better service, foster deeper client relationships, and drive sustainable business growth. That cycle of engagement benefits everyone—employees, clients, and the company—reinforcing the value of ACT’s model.
About ACT:
ACT is a U.S.-based business process outsourcing provider and global leader in customer care. Our approach is founded on a winning formula – that the best solutions integrate Employee Experience (EX) + Customer Experience (CX) + User Experience (UX) + Digital Experience (DX) + Multi-experience (MX) for an outstanding Total Experience (TX) overall. As a 100% employee-owned company, we have placed Employee Experience at the center of our business strategy because we know that engaged employees ensure the best customer outcomes. As shareholders in the business, our Employee Owners have a personal interest in delivering value to our clients, and their motivations are uniquely aligned to our clients’ success.
We have more than 27 years’ experience helping our partners drive growth and brand loyalty by providing amazing experiences across every touchpoint and channel of the customer journey. We serve many of the world’s top companies spanning a wide range of verticals, including numerous Fortune 50 clients. We offer a broad range of leading-edge technologies and custom solutions tailored to your business needs to make every unique customer connection count.
