Success is in the details.
How do you free up your valuable in-house resources, reduce overall costs, and automate repetitive tasks? By outsourcing the back office operations that are slowing you down. With ACT as your partner, it’s more than just time and effort you’ll save. Your data is telling a story that you don’t have time to hear. We can listen for you, using advanced data analysis to both predict repeatable successes and detect potential problems before they arise.
Customer service, product and store support, card services, warranty, technical support, back office solutions
Member and provider customer service and retention, member enrollment support, claim inquiries, medical equipment support
Travel & Hospitality
Customer acquisition and retention programs, reservations and cancellations, loyalty programs, satisfaction surveys
Customer care, customer acquisition and retention services, fraud & dispute management
Connection support, crisis management, routine inquiries, automated technology solutions