Don’t just make a sale;
secure a long-term customer.
Businesses thrive on happy customers—ACT agents combine great customer experiences while right selling customers, creating long term satisfaction that builds brand loyalty and growth.
With ACT as your customer communications partner, the answer is clear—treat every interaction as an opportunity to drive revenue and enhance awareness for your brand. Empowered with extensive training and support that provides them with detailed knowledge and confidence, our agents are able to connect with your base with the right message every time.
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Financial Services
Customer care, customer acquisition and retention services, loan modifications, fraud & dispute management -
Utilities
Connection support, crisis management, routine inquiries, automated technology solutions -
Retail
Lead generation, product and store support, card services, warranty -
Healthcare
Member and provider customer service and retention, member enrollment support, medical equipment support and sales -
Travel & Hospitality
Customer acquisition and retention programs, reservations and cancellations, loyalty programs
ACT specializes in Business-to-Business services, offering a wide range of solutions to maximize your profitability and customer satisfaction through the entire account life cycle. From initial engagement, closing a sale, fulfillment of orders, customer retention, dispute management, and everything in between, ACT makes it easy to outsource your commercial communication needs.