Enhancing Customer Service Quality through Employee Ownership (ESOP)
How employee ownership creates greater alignment in outsourcing.
A recent report by Gallup shows that 50% of employees were disengaged in 2023, causing $8.8 trillion in lost productivity. As a result, companies are looking to more effective ways of engaging and motivating their employees that go beyond pizza parties and slogans.
This whitepaper outlines how Employee Ownership fosters accountability and engagement.
Topics covered include:
- Impacts of employee ownership on performance
- Resilience of ESOPs during economic downturns
- Examples of client benefits