Trust your customer care to the leaders in
Total Experience.

Our approach integrates Employee Experience (EX), Customer Experience (CX), User Experience (UX) and Digital Experience (DX) in a Multi-Experience (MX), omni-channel model.

We are
total experience
customer experience
employee experience
user experience
multi experience
digital experience

We serve our clients with empathy and creativity through live and digital experiences, optimizing every touchpoint of the customer – and employee – journey.

Total Experience Solutions

ACT is 100%

Employee Ownership means our employees are shareholders in the company, so they benefit directly from our clients’ success. This makes everyone at ACT highly committed to delivering outstanding service.

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In the news.

Mar 29, 2023
Survey: Total Experience Solutions Will Help CX Leaders Close Multichannel Visibility and Technology Gaps in 2023

The majority of CX leaders have not started a multichannel initiative despite topping 2022 concerns Multichannel strategy, employee experience, and…

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Jan 26, 2023
ACT Unveils New Brand and Expanded Leadership Team Alongside Plans to Create 1,000 New Jobs in Durban, South Africa

Total Experience Solutions Provider Expands Commercial Capabilities and Global Reach to Meet Increasing Fortune 50 Demand Philadelphia, PA, January 26,…

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Oct 25, 2022
ACT (Advanced Call Center Technologies) Customer Experience Solutions Deliver Double-Digit Growth

Successful partnership with fintech student loan lender College Ave Student Loans previewed ahead of Money20/20 conference Philadelphia, PA-Oct 25, 2022 – ACT (Advanced…

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Ready to set your
business apart with
our Total Experience model?

Speak to our team and get started today.

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