The latest news on ACT.

Jan 26, 2023

ACT Unveils New Brand and Expanded Leadership Team Alongside Plans to Create 1,000 New Jobs in Durban, South Africa

Total Experience Solutions Provider Expands Commercial Capabilities and Global Reach to Meet Increasing Fortune 50 Demand Philadelphia, PA, January 26, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, announced today the addition…

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Oct 25, 2022

ACT (Advanced Call Center Technologies) Customer Experience Solutions Deliver Double-Digit Growth

Successful partnership with fintech student loan lender College Ave Student Loans previewed ahead of Money20/20 conference Philadelphia, PA-Oct 25, 2022 – ACT (Advanced Call Center Technologies), a US-based business outsourcing provider and customer experience leader, announces a record year for 2022, including double-digit…

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Oct 18, 2022

ACT Recognized by CUSTOMER Magazine with 2022 Customer Experience Innovation Award

The Customer Experience Innovation Award. For best-in-class companies setting the standard in exceptional customer experiences.

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Jan 26, 2023
ACT Unveils New Brand and Expanded Leadership Team Alongside Plans to Create 1,000 New Jobs in Durban, South Africa

Total Experience Solutions Provider Expands Commercial Capabilities and Global Reach to Meet Increasing Fortune 50 Demand Philadelphia, PA, January 26,…

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Oct 25, 2022
ACT (Advanced Call Center Technologies) Customer Experience Solutions Deliver Double-Digit Growth

Successful partnership with fintech student loan lender College Ave Student Loans previewed ahead of Money20/20 conference Philadelphia, PA-Oct 25, 2022 – ACT (Advanced…

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Oct 18, 2022
ACT Recognized by CUSTOMER Magazine with 2022 Customer Experience Innovation Award

The Customer Experience Innovation Award. For best-in-class companies setting the standard in exceptional customer experiences.

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Oct 1, 2022
5 Ways to Create a Wow! Customer Experience

An interview with Hunter Croft, President and CEO of ACT on how to curate customer experiences that build trust and…

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Aug 23, 2022
Get to Know: Hunter Croft, President and CEO, ACT

On the lighter side of things, we ask Hunter Croft, President and CEO of Advanced Call Center Technologies, what makes…

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Jun 6, 2022
Advanced Call Center Technologies to Create 650 New Jobs in Sullivan County

BLOUNTVILLE, Tenn. – Tennessee Gov. Bill Lee, Department of Economic and Community Development Commissioner Bob Rolfe and Advanced Call Center…

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Apr 26, 2022
ACT Announces it is now owned by its employees

Berwyn, Pennsylvania, USA — Advanced Call Center Technologies (ACT) is proud to announce it has become a 100% employee-owned company…

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Jan 13, 2022
ACT Announces Development of Shreveport Facility; Creating 600 Direct New Jobs

New $1.5 million customer care center estimated to result in 914 direct and indirect jobs SHREVEPORT, La. – Advanced Call…

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Sep 19, 2018
ACT 5th Annual Charity Golf Outing

Advanced Call Center Technologies, LLC had a blast at our 5th Annual Charity Golf Outing Monday September 17th benefiting Little Smiles! ACT…

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