The latest news on ACT.
Apr 6, 2026
ACT Showcases AI + Human Expertise at Reuters Customer Service & Experience West 2026
Leading With a Human-Centered Approach to AI
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Mar 25, 2026
Advanced Call Center Technologies Named Among America’s Most Innovative Companies for 2026
Philadelphia, PA, March 25, 2026 — Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer experience (CX) outsourcing and Total Experience (TX) strategy, today announced it has been named to the America’s Most Innovative Companies 2026…
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Mar 3, 2026
ACT Earns 5 Stevie Awards Recognizing Excellence in Customer Experience, Analytics, and Outsourcing
Philadelphia, PA, February 24, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care and Total Experience solutions, has been recognized with five Stevie Awards, the world’s premier customer experience business awards, underscoring the…
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Apr 6, 2026
ACT Showcases AI + Human Expertise at Reuters Customer Service & Experience West 2026
Leading With a Human-Centered Approach to AI
Learn MoreMar 25, 2026
Advanced Call Center Technologies Named Among America’s Most Innovative Companies for 2026
Philadelphia, PA, March 25, 2026 — Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer experience…
Learn MoreMar 3, 2026
ACT Earns 5 Stevie Awards Recognizing Excellence in Customer Experience, Analytics, and Outsourcing
Philadelphia, PA, February 24, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care…
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ACT Named One of America’s Best Large Employers for 2026
Philadelphia, PA, February 19, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care…
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Advanced Call Center Technologies Named to NCEO’s 2025 Employee Ownership 100 List
ACT ranks #18 among the nation’s largest majority employee-owned companies Advanced Call Center Technologies (ACT) is proud to announce that…
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Advanced Call Center Technologies Named Among America’s Dream Employers for 2026 by leading business publication
Philadelphia, PA (December 2025) — Advanced Call Center Technologies (ACT) has been recognized among the nation’s most inspiring and sought-after…
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ACT Named Winner of 2025 Customer Experience (CX) Innovation Award by CUSTOMER Magazine
Philadelphia, PA — November 2025 — ACT (Advanced Call Center Technologies) has been recognized by CUSTOMER Magazine as a recipient…
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ACT Named Winner of 2025 Conversational AI Excellence Award by CUSTOMER Magazine
Philadelphia, PA – October 28, 2025 – Advanced Call Center Technologies (ACT) announced today that TMC, a global, integrated media…
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Advanced Call Center Technologies Recognized as One of the Top Employers for Company Culture in 2025
Philadelphia, PA – October 21, 2025 – Advanced Call Center Technologies (ACT), a leading provider of customer experience outsourcing solutions,…
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