The latest news on ACT.

Apr 21, 2026

ACT Named to the 2026 Symbol 1000 – The Global Awards Index

Philadelphia, PA, March 15, 2026 – Advanced Call Center Technologies (ACT), a 100% employee-owned global leader in customer care and Total Experience solutions, has been named to the Symbol 1000 – The Global Awards Index for 2026, an annual ranking…

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Apr 6, 2026

ACT Showcases AI + Human Expertise at Reuters Customer Service & Experience West 2026

Leading With a Human-Centered Approach to AI

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Mar 25, 2026

Advanced Call Center Technologies Named Among America’s Most Innovative Companies for 2026

Philadelphia, PA, March 25, 2026 — Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer experience (CX) outsourcing and Total Experience (TX) strategy, today announced it has been named to the America’s Most Innovative Companies 2026…

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Apr 21, 2026
ACT Named to the 2026 Symbol 1000 – The Global Awards Index

Philadelphia, PA, March 15, 2026 – Advanced Call Center Technologies (ACT), a 100% employee-owned global leader in customer care and…

Learn More
Apr 6, 2026
ACT Showcases AI + Human Expertise at Reuters Customer Service & Experience West 2026

Leading With a Human-Centered Approach to AI

Learn More
Mar 25, 2026
Advanced Call Center Technologies Named Among America’s Most Innovative Companies for 2026

Philadelphia, PA, March 25, 2026 — Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer experience…

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Mar 3, 2026
ACT Earns 5 Stevie Awards Recognizing Excellence in Customer Experience, Analytics, and Outsourcing

Philadelphia, PA, February 24, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care…

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Feb 19, 2026
ACT Named One of America’s Best Large Employers for 2026

Philadelphia, PA, February 19, 2026 – Advanced Call Center Technologies (ACT), a 100% employee owned global leader in customer care…

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Feb 11, 2026
Advanced Call Center Technologies Named to NCEO’s 2025 Employee Ownership 100 List

ACT ranks #18 among the nation’s largest majority employee-owned companies Advanced Call Center Technologies (ACT) is proud to announce that…

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Dec 24, 2025
Advanced Call Center Technologies Named Among America’s Dream Employers for 2026 by leading business publication

Philadelphia, PA (December 2025) — Advanced Call Center Technologies (ACT) has been recognized among the nation’s most inspiring and sought-after…

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Nov 10, 2025
ACT Named Winner of 2025 Customer Experience (CX) Innovation Award by CUSTOMER Magazine

Philadelphia, PA — November 2025 — ACT (Advanced Call Center Technologies) has been recognized by CUSTOMER Magazine as a recipient…

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Oct 28, 2025
ACT Named Winner of 2025 Conversational AI Excellence Award by CUSTOMER Magazine

Philadelphia, PA – October 28, 2025 – Advanced Call Center Technologies (ACT) announced today that TMC, a global, integrated media…

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