The latest news on ACT.
Oct 10, 2024
New Research Paper Reveals the Latest Trends in Customer Care and AI-Powered Solutions
New Survey Data Released From Execs in the Know Highlights Emerging Consumer Trends Philadelphia, PA, October 10, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, is excited to…
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Aug 15, 2024
ACT Expands Global Footprint with New Site in Johannesburg, South Africa
Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024 – ACT, a leading Business Process Outsourcing (BPO) company, is pleased to announce the opening of its newest site in Johannesburg,…
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Jul 25, 2024
Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024
ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women Women account for 50% of the CX leader’s senior leadership team. Philadelphia, PA, July 25, 2024 – ACT (Advanced Call Center Technologies, LLC), a…
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Oct 10, 2024
New Research Paper Reveals the Latest Trends in Customer Care and AI-Powered Solutions
New Survey Data Released From Execs in the Know Highlights Emerging Consumer Trends Philadelphia, PA, October 10, 2024 – ACT…
Learn MoreAug 15, 2024
ACT Expands Global Footprint with New Site in Johannesburg, South Africa
Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024 –…
Learn MoreJul 25, 2024
Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024
ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women Women account…
Learn MoreJul 19, 2024
ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine
ACT’s Total Experience Solutions honored for improving customer service technology and improving the customer experience Philadelphia, PA, July 19, 2024 – ACT…
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ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer
Norman, OK, June 20, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…
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ACT Named to Newsweek’s List of the Top 100 Global Most Loved Workplaces for 2024
ACT Ranked 76th Among 100 Global Companies Recognized for Employee Sentiment and Satisfaction New York, NY (May 22, 2024) –…
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ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year
ACT Employee Experience Solutions Recognized at the 18th Annual Stevie Awards for Sales & Customer Service Philadelphia, PA, April 25,…
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ACT Receives 2024 CUSTOMER Magazine Product of the Year Award for Second Year in a Row
ACT’s Total Experience Solutions Honored for Exceptional Innovation Philadelphia, PA, March 8, 2024 – ACT (Advanced Call Center Technologies, LLC),…
Learn MoreFeb 14, 2024
ACT Named on Forbes America’s Best Employers 2024 List
Philadelphia, PA, February 14, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…
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