The latest news on ACT.

Nov 26, 2024

Advanced Call Center Technologies Named One of Forbes’ Best Employers for Veterans 2024

ACT Earns Forbes’ Best Employers for Veterans Recognition for Its Commitment to Meaningful Careers and Inclusive Workplace Culture. Philadelphia, PA, November 26, 2024 – Advanced Call Center Technologies (ACT) is proud to announce its recognition as one of Forbes’ Best…

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Oct 10, 2024

New Research Paper Reveals the Latest Trends in Customer Care and AI-Powered Solutions 

New Survey Data Released From Execs in the Know Highlights Emerging Consumer Trends Philadelphia, PA, October 10, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, is excited to…

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Aug 15, 2024

ACT Expands Global Footprint with New Site in Johannesburg, South Africa

Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024  – ACT, a leading Business Process Outsourcing (BPO) company, is pleased to announce the opening of its newest site in Johannesburg,…

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Nov 26, 2024
Advanced Call Center Technologies Named One of Forbes’ Best Employers for Veterans 2024

ACT Earns Forbes’ Best Employers for Veterans Recognition for Its Commitment to Meaningful Careers and Inclusive Workplace Culture. Philadelphia, PA,…

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Oct 10, 2024
New Research Paper Reveals the Latest Trends in Customer Care and AI-Powered Solutions 

New Survey Data Released From Execs in the Know Highlights Emerging Consumer Trends Philadelphia, PA, October 10, 2024 – ACT…

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Aug 15, 2024
ACT Expands Global Footprint with New Site in Johannesburg, South Africa

Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024  –…

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Jul 25, 2024
Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024

ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women Women account…

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Jul 19, 2024
ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

ACT’s Total Experience Solutions honored for improving customer service technology and improving the customer experience Philadelphia, PA, July 19, 2024 – ACT…

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Jun 20, 2024
ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer

Norman, OK, June 20, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…

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May 22, 2024
ACT Named to Newsweek’s List of the Top 100 Global Most Loved Workplaces for 2024

ACT Ranked 76th Among 100 Global Companies Recognized for Employee Sentiment and Satisfaction New York, NY (May 22, 2024) –…

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Apr 25, 2024
ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year

ACT Employee Experience Solutions Recognized at the 18th Annual Stevie Awards for Sales & Customer Service Philadelphia, PA, April 25,…

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Mar 28, 2024
ACT Receives 2024 CUSTOMER Magazine Product of the Year Award for Second Year in a Row

ACT’s Total Experience Solutions Honored for Exceptional Innovation Philadelphia, PA, March 8, 2024 – ACT (Advanced Call Center Technologies, LLC),…

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