The latest news on ACT.
Dec 24, 2025
Advanced Call Center Technologies Named Among America’s Dream Employers for 2026 by leading business publication
Philadelphia, PA (December 2025) — Advanced Call Center Technologies (ACT) has been recognized among the nation’s most inspiring and sought-after workplaces, earning a place on the America’s Dream Employers 2026 list. The recognition celebrates organizations that employees across the country…
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Nov 10, 2025
ACT Named Winner of 2025 Customer Experience (CX) Innovation Award by CUSTOMER Magazine
Philadelphia, PA — November 2025 — ACT (Advanced Call Center Technologies) has been recognized by CUSTOMER Magazine as a recipient of the 2025 Customer Experience (CX) Innovation Award, honoring companies that deliver technology and solutions advancing customer engagement, operational efficiency,…
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Oct 28, 2025
ACT Named Winner of 2025 Conversational AI Excellence Award by CUSTOMER Magazine
Philadelphia, PA – October 28, 2025 – Advanced Call Center Technologies (ACT) announced today that TMC, a global, integrated media company, has named ACT AI Agent Voice and Chat as a 2025 Conversational AI Excellence Award winner, presented by TMC’s…
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Dec 24, 2025
Advanced Call Center Technologies Named Among America’s Dream Employers for 2026 by leading business publication
Philadelphia, PA (December 2025) — Advanced Call Center Technologies (ACT) has been recognized among the nation’s most inspiring and sought-after…
Learn MoreNov 10, 2025
ACT Named Winner of 2025 Customer Experience (CX) Innovation Award by CUSTOMER Magazine
Philadelphia, PA — November 2025 — ACT (Advanced Call Center Technologies) has been recognized by CUSTOMER Magazine as a recipient…
Learn MoreOct 28, 2025
ACT Named Winner of 2025 Conversational AI Excellence Award by CUSTOMER Magazine
Philadelphia, PA – October 28, 2025 – Advanced Call Center Technologies (ACT) announced today that TMC, a global, integrated media…
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Advanced Call Center Technologies Recognized as One of the Top Employers for Company Culture in 2025
Philadelphia, PA – October 21, 2025 – Advanced Call Center Technologies (ACT), a leading provider of customer experience outsourcing solutions,…
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ACT Showcases Proven Fraud Prevention Expertise at Money20/20 in Las Vegas
ACT is proud to announce our sponsorship and participation at Money20/20 USA, taking place October 26–29, 2025, in Las Vegas,…
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ACT to Showcase AI Innovation and Total Experience Solutions at CX BFSI East in Miami
ACT is proud to announce our sponsorship and participation at CX BFSI East, taking place October 14–15, 2025, at the…
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Advanced Call Center Technologies Awarded 9 Best-In-Class Most Loved Workplace® Awards in 2025
Philadelphia, PA – September 16, 2025 – Advanced Call Center Technologies (ACT), the 100% employee-owned global leader in customer care…
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ACT Named Operational Powerhouse for Customer Experience Excellence at State of HubSpot Awards
Advanced Call Center Technologies (ACT) Recognized by New Breed as Winner of the Operational Powerhouse Award in the 2025 State…
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ACT Expands Central American Presence with New Site in Guatemala
Philadelphia, PA – March 26, 2025 – Advanced Call Center Technologies (ACT) has been recognized on a prestigious list celebrating…
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