The latest news on ACT.
Sep 13, 2023
Customer Magazine Recognizes ACT with 2023 Customer Experience Innovation Award
Philadelphia, PA, – September 13, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, has been recognized by Customer Magazine with a 2023 Customer Experience Innovation Award. This award recognizes…
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Aug 10, 2023
ACT Certified by Best Practice Institute as a Most Loved Workplace
Most Loved Workplaces certification recognizes organizations where employees are happiest and most satisfied at work. Philadelphia, PA, – August 10, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, has…
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Jun 14, 2023
ACT Achieves HITRUST Certification for Healthcare Services
The 100% employee-owned customer experience (CX) leader exceeds security, privacy and compliance requirements to protect sensitive member data for healthcare clients. Philadelphia, PA, June 14, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…
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Sep 13, 2023
Customer Magazine Recognizes ACT with 2023 Customer Experience Innovation Award
Philadelphia, PA, – September 13, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…
Learn MoreAug 10, 2023
ACT Certified by Best Practice Institute as a Most Loved Workplace
Most Loved Workplaces certification recognizes organizations where employees are happiest and most satisfied at work. Philadelphia, PA, – August 10,…
Learn MoreJun 14, 2023
ACT Achieves HITRUST Certification for Healthcare Services
The 100% employee-owned customer experience (CX) leader exceeds security, privacy and compliance requirements to protect sensitive member data for healthcare…
Learn MoreMar 29, 2023
Survey: Total Experience Solutions Will Help CX Leaders Close Multichannel Visibility and Technology Gaps in 2023
The majority of CX leaders have not started a multichannel initiative despite topping 2022 concerns Multichannel strategy, employee experience, and…
Learn MoreJan 26, 2023
ACT Unveils New Brand and Expanded Leadership Team Alongside Plans to Create 1,000 New Jobs in Durban, South Africa
Total Experience Solutions Provider Expands Commercial Capabilities and Global Reach to Meet Increasing Fortune 50 Demand Philadelphia, PA, January 26,…
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ACT (Advanced Call Center Technologies) Customer Experience Solutions Deliver Double-Digit Growth
Successful partnership with fintech student loan lender College Ave Student Loans previewed ahead of Money20/20 conference Philadelphia, PA-Oct 25, 2022 – ACT (Advanced…
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ACT Recognized by CUSTOMER Magazine with 2022 Customer Experience Innovation Award
The Customer Experience Innovation Award. For best-in-class companies setting the standard in exceptional customer experiences.
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5 Ways to Create a Wow! Customer Experience
An interview with Hunter Croft, President and CEO of ACT on how to curate customer experiences that build trust and…
Learn MoreAug 23, 2022
Get to Know: Hunter Croft, President and CEO, ACT
On the lighter side of things, we ask Hunter Croft, President and CEO of Advanced Call Center Technologies, what makes…
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