Working at ACT.

At ACT, we’re committed to placing you on a fulfilling career path, and going above and beyond to provide an amazing workplace for our people. See what life is like at ACT.

Core values we live by.

Do the right thing.

Do the right thing.

Be honest, be brave, and act with integrity for the good of our employee-owners, clients, and customers.

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Own the experience.

Own the experience.

As Employee-Owners, we are responsible for our actions, our outcomes, and the experience we create.

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Come as you are.

Come as you are.

At ACT, everyone has a path to success and a team to embrace them. We believe that what makes us different is what makes us stronger.

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Grit is good.

Grit is good.

Excellence has no limits. We can't be stopped, and we never give up! Through every experience, we dig deep and challenge ourselves as a team, coming out stronger every time.

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Be inventive.

Be inventive.

We are in relentless pursuit of new ways to delight our clients. Our innovations are a direct result of our experience, creativity, and teamwork.

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We are customer-focused.

We are customer-focused.

We listen and actively engage in raising the bar on client expectations. Going above and beyond is in our DNA. Our customers know they are our priority.

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Life at ACT.

The latest on ACT.

Feb 14, 2024
ACT Named on Forbes America’s Best Employers 2024 List

Philadelphia, PA, February 14, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…

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Sep 13, 2023
Customer Magazine Recognizes ACT with 2023 Customer Experience Innovation Award

Philadelphia, PA, – September 13, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…

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Aug 10, 2023
ACT Certified by Best Practice Institute as a Most Loved Workplace

Most Loved Workplaces certification recognizes organizations where employees are happiest and most satisfied at work. Philadelphia, PA, – August 10,…

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