Working at ACT.

At ACT, we’re committed to placing you on a fulfilling career path, and going above and beyond to provide an amazing workplace for our people. See what life is like at ACT.

Core values we live by.

Do the right thing.

Do the right thing.

Be honest, be brave, and act with integrity for the good of our employee-owners, clients, and customers.

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Own the experience.

Own the experience.

As Employee-Owners, we are responsible for our actions, our outcomes, and the experience we create.

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Come as you are.

Come as you are.

At ACT, everyone has a path to success and a team to embrace them. We believe that what makes us different is what makes us stronger.

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Grit is good.

Grit is good.

Excellence has no limits. We can't be stopped, and we never give up! Through every experience, we dig deep and challenge ourselves as a team, coming out stronger every time.

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Be inventive.

Be inventive.

We are in relentless pursuit of new ways to delight our clients. Our innovations are a direct result of our experience, creativity, and teamwork.

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We are customer-focused.

We are customer-focused.

We listen and actively engage in raising the bar on client expectations. Going above and beyond is in our DNA. Our customers know they are our priority.

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Life at ACT.

The latest on ACT.

Jul 12, 2024
ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

ACT’s Total Experience Solutions honored for improving customer service technology and improving the customer experience Philadelphia, PA, July 12, 2024 – ACT…

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Jun 20, 2024
ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer

Norman, OK, June 20, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…

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Apr 25, 2024
ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year

ACT Employee Experience Solutions Recognized at the 18th Annual Stevie Awards for Sales & Customer Service Philadelphia, PA, April 25,…

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experience ever?

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