Congratulations Tammy on winning your new car!

Nov 10, 2017

Please join us in congratulating this quarters winner of a brand new Honda Civic, our teammate Tammy W.! Tammy is a fraud analyst in our Tennessee customer care center, helping protect customers and providing great experiences with every interaction! Congratulations Tammy!

 

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Customer Magazine Recognizes ACT with 2023 Customer Experience Innovation Award

Philadelphia, PA, – September 13, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, has been recognized by Customer Magazine with a 2023 Customer Experience Innovation Award. This award recognizes…

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Team Celebrates ACT Most Loved Workplaces

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ACT Certified by Best Practice Institute as a Most Loved Workplace

Most Loved Workplaces certification recognizes organizations where employees are happiest and most satisfied at work. Philadelphia, PA, – August 10, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, has…

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TX for Healthcare Insurance Payors

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ACT Achieves HITRUST Certification for Healthcare Services

The 100% employee-owned customer experience (CX) leader exceeds security, privacy and compliance requirements to protect sensitive member data for healthcare clients. Philadelphia, PA, June 14, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…

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